AI-Powered User Insights: Unveiling Figma’s Voice of Customer Program – Enterpret – YouTube https://www.youtube.com/watch?v=xmU7sjdvU_s&ab_channel=Enterpret 2023-07-21 This interview with Michael Nguyen from Figma is jam-packed with some really great VoC program best practices. They are quantifying qualitative data! They are doing it without adding any extra friction like manual labeling or extra required fields. They are […]