Notes: Voice of the Customer Expert Insights from Kayla Eliaza at Notion

VoC Expert Insights: Kayla Eliaza from Notion – YouTubehttps://www.youtube.com/watch?v=N0RieEHEkjw 2024-11-27 This short interview (under 15 minutes) with Kayla Eliaza from Notion, hosted by Tiffany from Enterpret, shared helpful advice on getting started with Voice of the Customer. It made me want to dive dive deeper into specifics: how to measure VoC effectiveness in ways that […]

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Notes: Enterpret Roundtable – Scaling Customer Insights During Hypergrowth

Enterpret Roundtable – Scaling Customer Insights During Hypergrowth with Zoom, Figma, and Notion – YouTube https://www.youtube.com/watch?v=Mea4_q-oUy8 2023-06-04 “I am optimistic about closing the loop in a personalized way at scale. If you’re able to capture some metadata, and you have the tooling to support it, it’s actually pretty easy to integrate user information back into […]

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